It was billed as an oasis, a luxury-filled spa where every care would be eased away by attentive staff providing the ultimate in European-style treatments. To say that it failed to live up to that standard is an understatement.
Marble columns and rich appointments give an amazing first impression. However, the darkened treatment rooms can’t hide the smell of mold and decay. The staff are rude and in many cases looked high. Threadbare sheets and towels reeked of bleach and lavender.
My suggestion to the owners is that they perhaps review the business from top to bottom.
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