The Retail Sales Floor Manager paced back and forth in front of the staff, hands behind his back, talking to the floor.
“It’s imperative that we maintain the highest standards. The customer who browses yesterday may purchase tomorrow. The customer who purchases today should know that we will remember their name, their size, and their habits. We must be placid in our attitude.”
A gentleman from Men’s Wear spoke up.
“Flaccid, sir?”
“No, not flaccid. Don’t be a ninny, Roberts. Now, where was I? Ah! Yes. I shall now detail the proper procedures for when…”
Twenty sets of eyes rolled.
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